Fabulous! How are you?

One of the things I do here at my job is customer service. Actually that is a big part of my job. I have to make people happy. The patients,doctors and their office staff, the nurses in the field, the family members of the patients, and anyone else who may happen to call with a complaint! Today is already starting out to be a doozy! I love when the phone rigs and it starts with " My mother is out of her heart medicine and I want to know what you are going to do about it!" Good morning to you too!Put that fire out and get the next call. "I want to complain about the home health aide who comes out and helps with my bath" Ok fixed that one up, next! "Yeh, I'm not gonna be able to see Mrs. Jackson, my car won't start!" "Hey Mary, can you go out to see Willie B. he isn't feeling too good and I don't have another nurse to see him today?" "You have a call holding on lines 2 and 3"Calgon take me away! Job security people! And let's not forget the talker who can't do shit without talking it over with me!

I am going to Dallas in the morning. I thought it would happen this evening but I don't think I will be able to get out of here before 6 or 7 tonight. I hate driving in the dark. I have night blindness! My nephew is out of the ICU. He is feeling much better. They took the tubes out and he had a real shower, and put on real clothes. He wants real food. He just wants to be a real boy! It looks like it is an ulcer that just eroded and when he started vomiting it tore causing the bleed! I am so sure the stress of that job is astronomical! He is such a sweet guy too.I hope to get out of town by 8am tomorrow. I gotta go answer that call now break time is over! I hope everyone has a nice weekend and stays cool. It was in the 90's here yesterday and the heat index was 107. I hate those dang heat index reports! Why make us feel hotter?